Klout’s Konference Kalculation

A few weeks ago, I saw a fairly steep drop in my Klout score and wondered about it for a few minutes. I chalked it up to an algorithm change – something they are not shy about doing. However, I’ve been live-Tweeting the 2011 Inbound Marketing Summit for...

This Is What Customer Liberation Looks Like

This is the chart no industry wants to see: The Motion Picture Association of America (MPAA) and Recording Industry Artists of America (RIAA) would have you believe this is the effect of piracy. But let’s dispel that right out of the gate: Digital music piracy...

What Publishers Could Learn from ESPN

In an article titled, “Meet the new boss” on Magellan Media’s blog, Brian O’Leary expresses skepticism about the characterization of a “new crop of chiefs” profiled by the New York Times as really being very new. O’Leary says:...

Free Web Conferencing Service Comparisons

I hosted a Web 2.0 workshop at last month’s ISA Fall Leader Meetings that was an open discussion of social media and collaborative technologies. The overwhelming interest was clearly focused on using video conferencing for holding meetings and presenting...